Refund policy

Returns and Exchanges

Many Reisport grips are made to order. The product details on each page tell you which.

Made-to-order grips

These are cut, stitched, and finished by hand after you order, built to the size you chose. Because they are made for you, they cannot be refunded.

If something goes wrong we make it right. We will remake and ship a replacement at our cost if:

• Your order is lost in transit, confirmed by the carrier after an investigation
• You receive the wrong item
• You receive a defective item

For a wrong or defective item, tell us and return it within 30 days of delivery, following our return instructions.

We will refund instead of replacing if:

• A lost parcel has been under carrier investigation for more than two months and you would rather have the money back
• We cannot produce a replacement. We will explain why.

In-stock grips

Stock status is listed in the product details. In-stock items follow a standard return: send them back unworn and undamaged with all tags and packaging within 30 days of delivery for a full refund. Shipping charges are not refunded.

Sizing

Wrong size is the most common reason a grip comes back, and it is avoidable. Measure from the base of your palm to the tip of your middle finger and check the size guide before you order. If you are between two sizes, take the smaller one. The leather stretches as it breaks in.

If you have already ordered and the size is wrong, tell us. We will make the exchange once your return reaches us.

Questions

sales@gibsonathletic.com, with your order number.