Refund policy

Returns

We want you to get the right fit—quickly and easily.

If your item isn’t quite right, you can request a return within 10 days of delivery using our self-service returns portal.

Start your return here: You can initiate your return from the Order Details page. There, you’ll find the self-return portal—simply click on it to proceed with your return.

Return Eligibility

To be eligible for a return:

• Items must be unused and in original packaging
• Return must be requested within 10 days of delivery

Free Return Shipping

• A prepaid return shipping label will be provided after your return request is submitted
• Print the label, pack your item, and drop it off

Refunds

Once your return is received and inspected:

• A refund will be issued to your original payment method
• Please allow 3–5 business days for processing after inspection

Refund includes:

• Product price 
• Taxes 

Shipping: Original shipping charges are not refunded.

Need a Different Size?

The fastest way to get the correct size is to:

1. Submit your return
2. Place a new order right away

This ensures you get the size you need without delays or inventory issues.

Final Sale Items

Clearance items are final sale and not eligible for return.

Return Address

CPG Customer Returns
17100 E Ohio Dr
Aurora, CO 80017

Questions?

customerservice@gibsonathletic.com
303-937-1012